Objectives

Career Goals

Detail-oriented and highly skilled professional with a strong background in data analysis and Microsoft Excel automation. Seeking a ​stable and challenging role that allows me to leverage my technical skills while providing opportunities for continuous learning and ​growth. Dedicated to contributing effectively to data-driven projects and achieving long-term career stability in a supportive and ​dynamic environment.

Resume Objective

Highly skilled and detail-oriented professional with extensive experience in data entry, data manipulation, and data analysis. Seeking ​a challenging position where I can leverage my proficiency in data management, Excel automation, and advanced analytical tools to ​support organizational success and contribute to efficient decision-making processes.

Personal Objective

Highly skilled and detail-oriented professional with over 6 years of experience in data management, analysis, and report creation. ​Seeking a data entry and data manipulation role where I can leverage my proficiency in Excel and Microsoft Office to contribute to ​meaningful work and ensure data integrity. Committed to delivering accurate, efficient solutions and thriving in a structured ​environment with a balanced workload. Motivated by measurable success, I am dedicated to continuous learning and professional ​development while avoiding management roles. Eager to join a company that values its employees and provides long-term stability ​and growth opportunities.

Skills

Data Entry and Manipulation Skills

• Data Accuracy:
• Strong attention to detail ensures high accuracy in data entry and management.
  
• Speed and Efficiency:
  
• Ability to handle large volumes of data quickly and accurately.
  
• Advanced Excel Skills:
  
• Proficient in Excel for data entry, formulas, automation, pivot tables, and financial record-keeping.
  
• Data Cleaning and Organization:
  
• Skilled in cleaning, organizing, and structuring data for effective analysis.
  
• Database Management:
  
• Experienced in maintaining and managing customer and inventory databases.
  
• Report Generation:
  
• Capable of generating reports and visualizations using Excel, DOMO, and Tableau.
  
• Automated Workflows:
  
• Developed and implemented automated workflows to streamline data processing.
  

Technical Proficiency

• Software Skills:
• Proficient with data entry tools and software like Excel, DOMO, SQL, and various management systems.
  
• Database Systems:
  
• Knowledgeable in navigating and managing library catalog systems and other databases.
  
• Data Visualization:
  
• Experienced in creating dashboards and visualizations using DOMO and Tableau.
  
• Troubleshooting:
  
• Adept at resolving data discrepancies and technical issues related to data systems.
  

Organizational and Analytical Skills

• Data Collection and Analysis:
• Experienced in collecting and analyzing data using Microsoft Forms and Excel.
  
• Attention to Detail:
  
• Maintains high accuracy and integrity in data entry and reporting.
  
• Project Management:
  
• Manages projects effectively, such as volunteer coordination and business operations.
  
• Inventory Management:
  
• Proficient in maintaining accurate inventory records and conducting audits.
  

Communication and Collaboration

• Effective Communication:
• Strong communication skills for clear and accurate data representation.
  
• Cross-Functional Collaboration:
  
• Works well with cross-functional teams to ensure timely reporting.
  
• Customer Support:
  
• Provides exceptional support and troubleshooting for users.
  

Adaptability and Confidentiality

• Adaptability:
• Quickly adapts to new systems and processes for efficient data management.
  
• Confidentiality:
  
• Maintains high standards of data confidentiality and security.
  

Additional Skills

• PowerPoint Presentations:
• Creates and converts PowerPoint presentations into dynamic Excel workbooks for KPI tracking.
  
• SharePoint and Email Platforms:
  
• Familiar with SharePoint and various email platforms for effective communication.
  
• Office Tools Proficiency:
  
• Skilled in operating office tools like photocopiers, fax machines, and video conferencing systems.
  

Job History

Bond Orthodontics Partners

Business Intelligence Analyst | October 2022 – Present

As a Business Intelligence Analyst, I excel in comprehensive data analysis and generating actionable insights through interactive dashboards ​using DOMO and Tableau software, alongside SQL. I effectively collaborate with cross-functional teams to ensure accurate and timely reporting ​that supports decision-making processes. My expertise in automation and advanced Excel functionalities has enabled me to streamline tasks, ​enhance efficiency, and achieve high levels of accuracy in data processing. Conducted comprehensive data analysis by generating financial ​reports, patient statistics, provider days, and case starts, ensuring accurate and reliable data for decision-making processes.

Skills

• Implemented digital lists outlining step-by-step procedures and policies to minimize errors in data entry and maintain data integrity.
  
• Converted PDF reports into Excel, meticulously cleaning and organizing data into neat tables for easy manipulation and analysis.
  
• Focused on key performance indicators (KPIs) such as provider days, patients per day, number of active patients, case starts, new patient ​exams, and total exams, providing insights into practice growth and stability.
  
• Developed interactive dashboards using DOMO software and SQL, presenting KPI data in year-over-year comparisons to visualize growth and ​identify areas for improvement.
  
• Collaborated closely with cross-functional teams, utilizing Microsoft Teams for regular and consistent communication to ensure accurate and ​timely reporting.
  
• Streamlined data processing and enhanced efficiency by leveraging advanced Excel functionalities to automate data cleaning and ​formatting.
  
• Reverse-engineered a PowerPoint presentation to develop a dynamic Excel workbook featuring pivot tables, charts, and financial tables to ​track and display KPIs for individual partners and the entire organization over a 12-month period.
  
• Collaborated with an external team to develop automated workflows.
  
• Successfully mastered and implemented use of multiple patient management systems within a 6-month period, including OrthoTrac, Dolphin, ​Cloud9, GreyFinch, Ortho Viewpoint, Ortho 2 Edge, Wave, TOPS, and Focus.
  

Dallas Public Library

Circulation Service Specialist | Nov 2018 - Sep 2022

As a Circulation Service Specialist, I have successfully developed and implemented a comprehensive staff survey, promoting effective ​communication between staff and administration. I have efficiently managed the scheduling, interviewing, and supervision of volunteers, ​ensuring optimal support for library operations. With my expertise in database systems and troubleshooting, I have enhanced user experiences, ​maintained precise inventory records, and optimized inventory management for seamless access to library resources.

Skills

• Developed and implemented a comprehensive staff survey, known as the S.O.A.P box project, for the Employee Advisory Council. Utilized ​Microsoft Forms to create an anonymous survey, collected responses, and employed Excel pivot tables and charts to analyze and present ​data to administration. Collaborated with staff through Microsoft Teams to address concerns and improve staff-admin relationships.
  
• Managed volunteer coordination as the branch Volunteer Coordinator, optimizing scheduling, interviewing, and supervision processes. ​Created interview questions based on identified volunteer needs, ensuring a suitable fit for the library's requirements. Maintained accurate ​volunteer records and facilitated seamless volunteer support for library operations.
  
• Provided exceptional customer service and technical support to library patrons, utilizing database systems, and troubleshooting skills. ​Assisted users in navigating the library catalog system, resolving software and hardware issues, and addressing concerns related to public ​computers, printers, and scanners.
  
• Maintained precise inventory records using multiple library database systems. Monitored material availability, conducted regular audits, ​reconciled discrepancies, and leveraged the collection management database to optimize inventory management, resulting in a well-​maintained and accessible collection.
  

Projects

S.O.A.P box project: Developed and implemented a staff survey to enhance communication between staff and administration, utilizing Microsoft ​Forms and Excel for data analysis and visualization.

Fudge That’s Tasty

Owner Operator | Jan 2014 - Nov 2018

As an Owner Operator in the food service industry, I have successfully established and operated a thriving business specializing in the ​production and sale of fudge, cookies, and chocolate bon bons. I have demonstrated strong leadership by overseeing all aspects of business ​operations, including administration, marketing, and production. By leveraging my expertise in financial management, recipe development, ​customer database management, and efficient order management, I have achieved customer satisfaction, brand visibility, and business ​growth.

Skills

• Established and operated a successful food service business specializing in the production and sale of fudge, cookies, and chocolate bon ​bons.
  
• Oversaw all aspects of business operations, including administration, marketing, and production.
  
• Managed accounting tasks using Excel, ensuring accurate financial records, expense tracking, supplies costs, pricing, and transaction ​management.
  
• Developed and refined recipes, maintaining a comprehensive list of bases and allergy substitutions to meet customer preferences and ​maintain high-quality standards.
  
• Utilized Microsoft Office, specifically Excel and Access, to maintain and manage a customer database, facilitating targeted marketing ​efforts and personalized customer experiences.
  
• Handled catering and individual orders, confirming details with clients in advance to organize the production process for efficient and ​timely delivery.
  
• Created and managed a simple website using Canva to showcase products and implemented offline marketing initiatives such as ​distributing product samples.
  
• Ensured compliance with food handling, preparation, and safety regulations, obtaining a food handler's license, and adhering to Texas ​Cottage law requirements.
  
• Processed cash and credit transactions using various online payment platforms such as PayPal, Venmo, and Zelle, ensuring a seamless and ​secure payment experience for customers.
  

Waffle House

Salesperson | Jan 2014 - Nov 2018

As a Salesperson at Waffle House, I have consistently demonstrated my ability to meet sales targets and provide excellent customer ​service. I have effectively processed cash and credit transactions with a high level of accuracy and efficiency, enhancing customer ​satisfaction and ensuring seamless payment experiences. Through my strong multitasking abilities and commitment to cleanliness and ​organization, I have contributed to the smooth operations of the sales environment, optimizing time management and overall ​efficiency.

Skills

• Applied acquired food handling, preparation, and safety license, ensuring strict adherence to regulations, and maintaining a safe and ​hygienic environment in accordance with company policies.
  
• Demonstrated strong multitasking abilities by efficiently serving customers while prioritizing cleanliness and organization of ​designated areas. Developed and implemented a routine to cycle through tasks, minimizing errors and ensuring smooth operations.
  
• Processed cash and credit transactions using a basic cash register with a card reader. Maintained a high level of accuracy and ​efficiency, resulting in improved customer satisfaction and seamless payment experiences.
  

QuikTrip Kitchens

Commissary/Bakery Worker | QuikTrip Kitchens | March 2012 - August 2013

As a Commissary/Bakery Worker, I excelled in completing assigned tasks efficiently, contributing to increased productivity and quality. I ​demonstrated adaptability by successfully meeting the physical demands of the role through effective stretching techniques and weight ​distribution. By obtaining a food handling, preparation, and safety license, I actively contributed to maintaining high quality standards and ​ensuring a safe working environment.

Skills

• Focused on completing assigned tasks within the allotted time to improve skills and increase efficiency on the conveyor line, where a ​variety of sandwiches and wraps were produced daily.
  
• Implemented a schedule to ensure timely deliveries, contributing to the overall success of the production process.
  
• Adapted well to the physical demands of standing for long periods of time by implementing stretching routines and changing weight ​distribution frequently, reducing the chances of injury and maintaining productivity.
  
• Obtained a food handler's license through an online option and adhered to company policies, specifically those of QuikTrip. This helped ​maintain quality control standards and reduce waste in the production process.
  
• Organized supplies by efficiently moving, stacking, and loading pallets, ensuring that delivery drivers had everything in the correct order ​for seamless loading into trucks.
  

AMC Theatres

Crew Member | AMC Theatres | October 2010 - August 2012

As a Crew Member at AMC theatres, I consistently delivered exceptional customer service by providing accurate information, fulfilling ​requests promptly, and maintaining a clean and organized environment. I handled cash and credit transactions with a sense of urgency ​and accuracy, resulting in overall customer satisfaction. Through my commitment to efficiency and organization, I contributed to the ​smooth operations of the theater, ensuring a positive experience for guests.

Skills

• Handled cash/credit transactions accurately and efficiently on a touch screen POS system with built-in card readers, ensuring seamless ​and secure payment processing.
  
• Maintained a sense of urgency by memorizing the location of buttons on the touch screen, enabling fast and accurate service to ​customers.
  
• Demonstrated exceptional customer service by directing and providing information to guests, promptly fulfilling their requests, and ​keeping all areas organized and clean.
  
• Maintained up-to-date knowledge of current movies, concessions, and daily deals to provide accurate and helpful information to guests.
  
• Proactively utilized downtime to clean and organize various areas, contributing to a clean and inviting environment for guests.